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L2 Helpdesk Engineer

Job Category:
LAN/WAN Network Engineer, Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
1-5 Years
West Dublin
Dublin 12
€32,000 to €38,000 per annum
IT Search & Selection
Job Ref:

L2 Helpdesk Engineer required for permanent position by leading IT Solutions Provider in West Dublin. The successful L2 Helpdesk Engineer will provide escalated Level 2 support to a growing client list within an established team of IT professionals. This is a an inhouse role and great opportunity to work with a wide array of companies around Ireland. Candidates should have prior experience working an manged-services environment.

Why would you be interested?

  • Starting salary circa 35K - 38K
  • Work with varied tech stack and great list of clients

What will you do?

  • Provide Level 2 support of new hardware and software to a large customer base in a wide range of industries
  • Identify, troubleshoot and resolve client-side technical problems
  • Support and install of Microsoft server 2003, 2008, 2012, 2016 and SBS servers.
  • Virtualisation including VMware and Hyper-V
  • Installation and configuration of new Servers, Sans and Nas hardware.
  • Configuration and installation of firewall and switch devices in LAN / WAN environment.
  • Site to Site VPN and remote access solutions.
  • Office 365 migrations.
  • Troubleshoot Hardware, Software, Network, DNS, Virtualisation, Office 365, SharePoint and Microsoft Dynamics issues

What do you need?

  • 2+ years experience in a similar role (managed-services is required)
  • Networking skills (Cisco, TCP/IP, firewalls and routing)
  • Windows Server (SBS an advantage)
  • Active Directory, Exchange and O365
  • Excellent communication skills

For more info contact Wes in IT Search on 015079281 or Apply Today.

Contact Details:
IT Search & Selection
Tel: +353 1 507 9281
Contact: Wes O'Brien

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