itContracting are seeking immediate applications for Level 2 Helpdesk Engineers, these are long term contract or permanent positions based in Cherrywood, Dublin 18

Requirements:

* Windows O/S from Windows 2008 (Servers) and Windows 7 (Desktop)
* Active Directory, DNS, DHCP, DFS, Group Policies, Users, Groups,
* Lotus Notes
* Microsoft Exchange 2013/2016
* Microsoft Office Applications and Suites
* Ironport
* Citrix
* PC Support
* Smart devices
* Remote Access queries
* Respond to telephone and email queries
* Provide remote assistance to users
* Create and manage users AD accounts
* Assign Onsite engineers/provide remote assistance to Onsite engineers
* New user account setup
* Account removal/transfer
* Controlling and monitoring web access
* 1st tier plus break/fix plus resolution of previously documented tier 2 issues
* Accept, diagnose and resolve 1st level plus service requests.
* Excellent English is a must - Written and Spoken

For more information please apply here or contact Paul Evans ( +353 1 2187769 or paul dot evans at itContracting dot ie )

Evros/ itContracting is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.

Ref:ITC2139

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