The Unified Communications Engineer is responsible for deploying customer projects. This can cover the technical deployment and integrity of a solution, customer satisfaction and success, and documenting project and/or complex designs. This position will deliver customer solutions, along with corresponding documentation, and assist with development of technical design collateral.
Essential Functions
· Delivers consulting engagements, working with distributed sales teams along with deployment team members
· Possesses a command of the voice technologies and other components that make up the core Cisco Collaboration product family
· Documents business, information, application and technology aspects of approach
· Executes deployments of the solution, managing successful go lives
· Required Qualifications
Experience designing and implementing large-scale Unified Communications solutions
· MGCP / H.323 / SIP experience required
· Experience designing and implementing QoS in LAN / WAN / MAN environments
· Experience with PSTN communication including SIP Trunks
· Experience with Call Manager
· Experience with VCS, TMS, Cisco Telepresence endpoints
· Experience with Video Conferencing technologies
· Ability to design and implement Cisco Unified Communications, VOIP networks
· Customer facing / presentation skills
· Documentation skills -- able to deliver low-level design documentation
· Excellent verbal / written communication skills
· 2 + years' experience in designing and deploying Cisco Unified Communications network solutions
· Work experience must include technical consulting, solution design, project envisioning, planning, development, deployment, and management
· BS in Computer Science, Engineering, or related field
Desired/Preferred Qualifications
· Cisco Certifications in Voice Specialization, such as CCNP - Collaboration
· Other technical certifications (i.e. CCNP, Avaya ACE, etc.)
