Details of the position:
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Provide technical leadership and support for control systems to engineering, maintenance and process engineers across Manufacturing and Process Development as required for business impacting issues.
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Escalates business impacting issues where relevant, and supports efforts to maintain business continuity, e.g. execution of disaster recovery procedures
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Perform weekly tasks to both networked and stand-alone control systems, for example weekly backup checks, end-user account management, managing Master Backups and periodic reviews, & support of disaster recovery testing.
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Manage and record activities through use of ITIL based tools (Service NOW) and site Process Support Models , and in line with principles of data integrity (ALCOA+)
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Proactively identify opportunities, anticipates problems and implement solutions within IT and in collaboration with Operations, Process Engineers, R&D and the Maintenance team.
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Records and investigates issues, performs root cause analysis, escalates to management and other teams as required. Co-ordinates the response with external vendors for issue resolution, upgrades etc.
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Implement change control tasks as required and manage vendors in implementing changes as outlined in site procedures.
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Prepare specifications, protocols, procedures and other documentation as required. Keep documentation current (drawings, specifications, validation documentation etc).
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Provides handover to the Process Automation administrator, Maintenance and Process Engineers from project mode to operational support where applicable. Ensures that training materials are updated when required.
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Keeps management informed of obsolescence / support risks and makes recommendations for upgrades through IT Risk Management tools and Equipment Reliability Programmes.
Qualifications:
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Degree in Automation Engineering, Computer Science, Information Systems, or other related field or equivalent work experience.
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Excellent control systems knowledge. Experience of Allen Bradley or Siemens PLC and iFIX / FTView SCADA essential. Exposure to Bar Coding, RF Systems, Vision Systems, Werum PAS-X and OSI PI Historian is an advantage.
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Excellent knowledge of databases and report packages an advantage
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2+ years' experience in a role that meets the above requirements.
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IT service desk skills and/or certification in ITIL Foundation is an advantage
For further information please contact Gillian Nicholson at gillian.nicholson@collinsmcnicholas.ie or call Gillian on 09064 50665
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