Junior Network and Systems Administrator – Dublin 2

Right-Click is a Dublin city centre based IT services company which has been offering IT Support and Managed Services since 2001.

Right-Click has an excellent track record of client retention. Many clients having been with us for over a decade and we are in a period of growth and are selective about the customers we choose to partner with.

We are looking for a dynamic Junior Network and Systems Administrator to join our established team based on Camden Street, Dublin 2. We are a client focused organisation with reputation for providing outstanding technical support and managed services – in friendly, efficient and approachable manner. Our clients are spread across a variety of areas including legal, marketing, PR, digital publishing, NGO, and SME, based mostly within the city centre.

Ideally suited to a candidate that wishes to improve their IT management skills,  this role will work within a close and supportive team of professionals in a fast moving environment, reporting directly to the Managing Director.  A capable, friendly  ‘can do’ personality is a must.

DUTIES & RESPONSIBILTIES

• Administer and support core Microsoft technologies
• Microsoft Server 2011/12/16 support
• Active Directory Maintenance
• Support WIFI and routers
• User Access control and maintenance of user accounts
• Support a user environment of over 650 end users on an expanding Windows/Mac enviroments
• Knowledge of Mac OS required
• Azure experience required
• Some experience in hardware troubleshooting required
• Assisting with Office 365 applications – Office 2013/16
• Monitoring of Firewall/VPN
• Monitor onsite and offsite Backups and advise on disaster recovery procedures
• Work on Helpdesk system
• Work to best practices
• Maintain and manage inventory, asset configurations and client documentation
• Build and manage client images to reduce time on site
• Integrate new systems as required
• Work on one off project work and research solutions where necessary
• Interact with customers and staff onsite
• Manage security patching and hardware updates
• Have the ability to provide clear communication to non-technical clients
• Work with 3rd Party suppliers
• Assist remote users with access problems ranging from password resets to network access failures.
• Provide user-facing support of mobile devices.

 SKILLS/EXPERIENCE/QUALIFICATIONS

 The following platforms and experience are necessary:

 Windows server 2012/16 – comprehensive knowledge required

• Active Directory
• Windows 10
• Azure
• Microsoft 365
• Mac OS
• Cisco CCNP certification – desirable
• 1-3 years working in a Microsoft environment administering Windows server 
• Experience supporting networking devices
• Excellent communication skills
• The ability to think independently, make decisions and deliver on time

 AND FINALLY

• Right-Click has a casual dress code
• We offer pension contributions and bonus schemes after a qualifying period
• Right-Click is acutely aware of the rental market difficulties in Dublin and if necessary can fulfil the accommodation needs of the successful candidate
• Salary dependant on experience