Post Status: One year contract Full Time (review after one year)
Irish Nurses & Midwives Organisation (INMO)
Implementing the Organisation’s motto “Working Together” the INMO provides a unified voice for
the professions of nursing and midwifery and provides strong leadership in matters affecting the
standing of the two professions in the eyes of the wider community. The Organisation has its head
office in Dublin with regional offices, in Cork, Limerick and Galway. This post is based in its Dublin
Office, The Building, North Brunswick Street, Dublin 7. All of the Organisation’s services originate
from the needs of members, in the workplace, and the work of the locally elected branch/section
officers andindividual workplace nurse/midwife representatives. These are the most pivotal link in
the Organistion’s structures and the Organisation spends significant resources in providing our local
representatives with the necessary education and training to allow them to carry out their work on behalf
of their colleagues locally.
INMO is looking for a Project Officer to work on rolling out new modules on its CRM System, which
would involve working within the IT Department of INMO.
Requirements:
The post holder will be a member of the IT team and must have excellent IT and communication
skills together with the ability to develop and deliver training on the INMO CRM system and other
MS office products (as required) to INMO staff members.
Desired Qualifications and Experience
· Relevant degree/diploma/qualification from a related discipline preferable
· Database programming/management · ICT related qualifications is essential
· Excellent organizational and time management skills
·Excellent verbal communication skills, ability to build trust and drive change are all critical skills for
this role.
· Demonstrate strong problem solving capability
· Strong attention to detail
· Ability to take personal ownership of every task or project undertaken
· Enthusiastic, "can do" work ethic
· Confidence to learn new systems and add value to the team and the organisation
· Proficient with MS Office Applications: Excel, Word, Outlook
· Ability to multi‐task and learn "on the fly"
· Evidence of strong organisational and self‐motivational skills
· The ability to work effectively in a team‐
·Ability to work independently to meet deadlines while maintaining high level of professionalism
This is an excellent opportunity to work in a stimulating, challenging environment, to solve interesting problems, and to gain experience
Brief Duties of the Post
·This position would involve the post holder being trained to utilise the CRM system to its maximum
capacity and to then act as mentor and trainer for all other staff, at all levels within the organisation, to
maximise individual usage of the system.
·Following the initial training, the post holder will be responsible for all aspects of rolling out
currently used and new modules to all INMO staff:
Ascertaining from different staff members what current training is required
Designing and organising the training courses either in groups or one to one training
Assisting staff in utilising the full potential of new modules within the system which INMO staff
have not as yet used.
Answering telephone queries from staff in relation to using the CRM system/other IT related queriesas they arise.
Continued follow up with staff to ensure that all training has been fully understood.
Liaise with our IT Company Valentia Technologies staff in relation to all new updates, additions, fixesetc. to CRM modules.
Test updates, test additional work undertaken by Valentia, approve and roll out to all staff.
Responsibility for Rolling out of the following modules: Issues Management, Document
Management, Email Module.
Writing and implementing IT related policies and procedures
Planning future improvements, suggesting IT solutions to business problems.
·The post holder will also be involved in assisting all staff in the use of other software including MS office products and Adobe.
·Working in a managed service environment, creating and maintaining user account information (including access rights and group memberships) plus delegated work in relation to security aspects of INMO CRM System.
·The post holder will also be involved in assisting with many other IT related Projects/work within
the IT Department which also involves assisting in managing the organisations main website www.inmo.ie plus daily/routine IT administration tasks.
·The post may involve travelling to our country offices to undertake training with staff in those
offices.
APPLICATION PROCESS
Completed applications consisting of one electronic copy (with all documents contained in one MS Word file/PDF) must be submitted by e‐mail to muriel.haire@inmo.ie in the order as set out below:‐
1. A statement demonstrating how you meet the requirements for the post.
2. A curriculum vitae summarising your qualifications and relevant experience Applicants will be
shortlisted based on information provided in their application. Closing date: The closing date for
applications is Closing Date: 5pm on Thursday 8th March 2018
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