Sorry, but this job has expired. Please try another search or browse our jobs.

Helpdesk Engineer

Job Category:
LAN/WAN Network Engineer, Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
1-5 Years
Area:
Limerick
Location:
Munster
Salary Description:
Competitive Salary Offered
Posted:
30/01/2018
Recruiter:
PAQ IT Solutions Ltd
Job Ref:
PAQ001

The Job
PAQ are an established and growing IT company seeking a technically talented First/Second Line Deskside Support Engineer to work out of our head office. There is a strong focus on communication and customer service within this role. The candidate will help contribute to the growth of the company and in turn will receive great personal growth and learning. We offer a training and certification roadmap from day one.

This is a client-focused role with a focus on working with leading edge technologies.

Duties and Responsibilities
Work on Service Desk tickets that come in via phone or email
Daily client communications.
Daily tasks specific to client site.
Upkeep and maintenance of client specific documentation.
Identify and recommend improvements and solutions.

To perform this job successfully, an individual really needs to possess the following personal traits:
Excellent communication skills.
Client focused.
Improvement minded.
Technology focused.
Team player.
Self-Motivated.

Education and qualifications
Minimum 1-3 years working in a similar environment.
3rd Level Diploma/Degree would be beneficial/advantageous
Working knowledge of MS portfolio
Knowledge of fundamental networking principals.
(Desirable) Proven track record of learning with industry led certifications. E.g. CompTIA, MCSA. CCNA

Contact Details:
PAQ IT Solutions Ltd
Tel: 061 412616
Contact: HR Department

You may return to your current search results by clicking here.

This website uses cookies. Read our cookie policy for more information. By continuing to browse this site you are agreeing to our use of cookies.

Latest Job Listings