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Data Centre Support Technician Engineer

Job Category:
LAN/WAN Network Engineer
Job Type:
Level of IT Experience:
0-1 Year
North Dublin
Salary Description:
€32-35K DOE
Future People Recruitment
Job Ref:

Data Centre Support Technician Engineer

The Data Centre Support Technician is based on the constant (24x7x365) monitoring of customer and internal equipment which is primarily located onsite.

There is a shift pattern in place.

·         To act as a central point of contact for all customers by phone, fax, email or any other medium

·         Constant monitoring of Servers and Network equipment and BMS (Building Management System) 24x7x365

·         Logging and reporting of all 2nd level technical support calls on the helpdesk

·         Analysing and responding to issues/queries

·         Respond, Troubleshoot and resolve critical problems

·         Administration of W2k/2003/2008/ 2012 servers – hardware and software, creation and maintenance of user accounts

·         Administration of Linux/Unix/Solaris servers – hardware and software, creating and maintenance of user accounts - FreeBSD

·         Administration of firewall and Network equipment – CISCO, Brocade, Juniper

·         An understanding of Networking concepts, topologies, protocols, cabling required

·         Setting up of phones for customers and administrators and providing instructions to new personnel

·         Hands on installations of Customer equipment inclusive of documentation

·         ITIL Foundation certification an advantage

Qualifications and Skills

The successful candidate will ideally be educated up to Degree Level and hold professional qualifications CCNA, MCSA or equivalent

Contact Details:
Future People Recruitment
Tel: 0877936306
Contact: Ros Lomasney

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