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Support Engineer

Job Category:
Software Developer/Engineer, Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
1-5 Years
Central Dublin
Salary Description:
Allen Recruitment
Job Ref:

Support Engineer

Join one of Ireland's most established IT Services providers with over 30 years' experience working with many market-leaders including Microsoft, Dell and Cisco. Fantastic career opportunities for contract and permanent support professionals all over Ireland.

Based in Dublin, they require a Support Engineer with at least 2 years' experience in Deskside Support in a busy environment, and excellent client facing abilities. In this permanent role, the successful candidate will be responsible for supporting internal users, as well as some clients remotely.


What will a general day involve?

* Oversee and maintain company-wide Data Center technology.
* Support network teams with day to day LAN and Wan administration and monitoring.
* Work with 3rd Party Vendor support on Hardware and Software issues.
* Resolve issues in the Server estate.
* Operate and deploy server virtualization, including, but not limited to: Linux, VMware, Microsoft, & various external Cloud vendors
* Educate & train business unit staff as required.
* Assist the Data Center change processes such as approval and implementation of new DC infrastructure.
* Support product development, architectural design and operational support of new and existing technologies.
* Provide level 2 and 3 technical support to the IT team.
* Identify and automate repetitive tasks.

How can I stand out from the crowd?

* At least 2 years' experience Deskside Support in a busy environment.
* Office 365 experience.
* 1+ years remote support experience.
* Familiar with VMware and working knowledge of VOIP.
* Strong Client Facing skills.

What can I gain from working with this company?

* Joining a trusted IT partner with an impressive client base.
* Permanent job with a competitive salary.

Apply Now:
Upload your CV through our APPLY link and once clicked you will be able to upload your CV and enter contact details. We will review CV's within 24 hours and respond to suitable candidates ASAP.

We have sample CV templates and CV tips, which the recruiter will be happy to share with you!

More Information and Similar Roles
Perhaps this role didn't fully fit your criteria, not to worry - we have many similar roles advertised on our website -

Please don't hesitate to contact any of our team with any questions you may have on Email: or Phone: +353 1 6694040 or +44 330 335 1710.

Contact Details:
Allen Recruitment
Tel: 353 1 6694058
Contact: Amy McCabe

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