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Helpdesk Support - Level 1

Job Category:
Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
1-5 Years
South Dublin
€25,000 to €28,000 per annum
TalentScope Recruitment Solutions
Job Ref:

TalentScope Recruitment Solutions are seeking Level 1 Helpdesk Technical Support agents for Permanent positions in Dublin South.

Essential Skills Required

*MINIMUM of 1 years IT Helpdesk experience
*Experience of using a call/logging/tracking system eg Remedy, ServiceNow,
*Ability to troubleshoot general IT issues in a timely and professional manner
*Strong customer skills - ability to be polite and professional at all times.
*Active Directory (Permissions/Passwords)
*MS-Exchange (Email Account Additions/amendments)

*IT Certification - (MCP, MSCA)

*Native English Required for these roles

1 year experience - €25K

2 years experience €27K

Over 2 years experience €28K

These are permanent roles with scope to move into a Level 2 position over the next 18 months depending on performance.

For more detail and to apply -simply send a CV outlining your relevant expertise to

TalentScope Recruitment Solutions are a leading provider of IT Recruitment Solutions for mid-senior level roles. Please be advised you will receive an automated response to acknowledge receipt of your application.

Contact Details:
TalentScope Recruitment Solutions
Tel: 353 1 4426578
Contact: Aileen Hallahan

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