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Application Implementation Consultant

Job Category:
Software Developer/Engineer
Job Type:
Permanent
Level of IT Experience:
1-5 Years
Area:
Cork
Location:
Cork
Salary:
€30 to €35 per annum
Salary Description:
Pension, VHI
Posted:
19/09/2017
Recruiter:
FRS Recruitment
Job Ref:
FRS25462

Application Implementation Consultant -

Office and field based implementation consultant role including, testing, installation and support of bespoke systems.

Responsibilities:

* Provice consultancy to all customers on IT that interact with our software.
* Creating documentation for plans and software fixes.
* Providing remote and onsite support as and when required.
* Escalating highly complex issues to Senior Consultant.
* Direct liaison and customer requirements gathering for new projects.
* Direct liaison with 3rd party support to log and manage faults through to resolution and implementation on customer sites.
* Completing visit reports, and customer reports

Requirements:

* 3+ years supporting Windows environments
* Strong USB hardware troubleshooting experience
* Strong experience VPN or RAS
* Experience in Networking and TCP/IP knowledge
* Good knowledge and troubleshooting skills in Windows Server
* Good knowledge and troubleshooting of Microsoft SQL Server 2005 and upwards
* Knowledge of software deployment such as SCCM
* Strong ability in training end users
* Stakeholder Management
* Customer facing with excellent communication skills

Contact Details:
FRS Recruitment
Tel: 00353 867838584
Contact: Carl Casey

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