Application Support Engineer required for our Cork based Client. This is a fast paced, expanding company which offers huge scope for progression within the company. My Client develops a number of e-commerce web applications delivering a high-performance system to global users

This is a very hands-on position for someone who has strong applications experience and a technical aptitude with a keen interest in learning and improving new systems. This job is ideal for someone who likes to work and help shape the structure in a dynamic and fast paced environment

Responsibilities:

·         Help provide Production Support for all operational applications, systems and software environments in an internal hosted infrastructure

·         Handle issue queues and prioritise critical issues and keep those effected informed with regular updates

·         Document standards, processes and procedures relating to best practices, issues

·         and resolutions

·         Utilise Jira, Slack, and other operational and collaboration tools to work with internal resources to provide timely incident/request response and support

Requirements:

·         Have fundamental knowledge of Java (or Python) development

·         Command line Linux skills for remote connection troubleshooting

·         Hands-on proficiency in scripting languages such as SQL, Shell scripting

·         Ability to distinguish between critical and non-critical issues

·         Ability to work in a mission-critical environment

·         Must be eligible to work in Ireland

·         Be available for rotating shift / on-call coverage as needed (8-6pm / 1–11pm rotating shifts)