Service Desk Engineer
Dublin 12, Co Dublin
Our client is one of the nation’s leading IT Managed Services and Cloud providers. They are now looking for a Service Desk Engineer to join their team in Dublin.
If you are a technical support professional seeking an exciting, new challenge, this is a brilliant opportunity to progress your career with a forward-thinking business.
Fostering a fun working environment, our client offers on-the-job training and support and great opportunities for advancement, making this the ideal role in which to make your mark.
As a Service Desk Engineer, you will provide a high level of technical support to customers.
Dealing with a high volume of queries, you will take full ownership of incidents and ensure they are successfully resolved. You’ll effectively prioritise tasks to ensure that SLAs are met.
To be considered, you will need:
- At least three years’ experience of working on an MSP (Managed Services Provider) service desk
- Experience of MS server and desktop products
- Previous experience of LAN and WAN technology
- Fluent English communication skills, both written and verbal
Self-motivated and adaptable, as a Service Desk Engineer, you’ll have a strong customer-focus, an analytical mindset and a high level of accountability.
To apply for the role of Service Desk Engineer, please apply via the button shown.
This vacancy is being advertised by Webrecruit Ireland Ltd. The services advertised by Webrecruit Ireland Ltd are those of an Employment Agency.
Additional Keywords: Service Desk Engineer, IT Support Engineer, Technical Support Engineer, Service Desk Analyst, Helpdesk Analyst, IT Helpdesk Analyst, IT Service Desk Technician, Service Desk Technician, IT.