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1st Level Support Engineer

Job Category:
LAN/WAN Network Engineer, Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
1-5 Years
Area:
Limerick
Location:
Limerick
Salary:
€26,000 to €30,000 per annum
Posted:
22/09/2017
Recruiter:
Sure Candidate
Job Ref:
JO-1708-678

Overview:

Our Client has a requirement for an experienced 1st Level Support Engineer for an Immediate Start. This is a new position and is a direct result of the company's success in the market.

If you are available to start a position immediately or within 1 week and you have the required experience we would be delighted to speak with you.

Key Responsibilities:

* Setting up and administration of user profiles via Active Directory.
* Resolving day to day user issues (Profile, Email and Application).
* Providing support to end users email related issues (Microsoft Exchange).
* Repair of PC / Laptop hardware issues.
* Updating anti-virus definitions and Windows updates.
* Providing training to new users.
* Additional projects as required.

Technical Requirements & Experience:

* 2 - 3 years hands-on experience providing technical support to enterprise level organisations.
* Detailed knowledge of Microsoft (Windows Server 2008 -2012, Microsoft Exchange).
* Setup, operation and troubleshooting of TCP/IP networking.
* An excellent attitude and the ability to interact with people in a professional manner are required.
* Must possess good problem solving and analytical skills.

Certifications Required:

* Minimum MCP required, an MCSA Advantageous.

SureCandidate Contact:

For further information or to apply for this position please contact Niamh O'Halloran

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Contact Details:
Sure Candidate
Tel: 061 513141
Contact: Matthew Duane Rice

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