The key objective of the position is to provide software support to respective business functions/departments:

1.     Provide software support for company ERP software and in-house applications

2.     Support the implementation and deployment of new business systems

3.     Support the upgrade and maintenance of existing systems

Role Deliverables:

·         Provide 2nd level Help Desk support for all systems within his/her remit

·         Support system acceptance testing during software releases

Essential Skills:

·         Excellent communication skills including ability to explain technical issues in layman’s terms. Includes both oral and written communication skills

·         Self-motivated, results focused, able to work on own initiative and as part of a busy team

·         Basic Computer Skills

Desirable Skills:

·         Previous experience working in construction industry with knowledge of windows & doors     

·         Job is located in Portmarnock Co Dublin

·         The above accountabilities are not exhaustive 

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