As part of the Application Support Team this position will be responsible for the maintenance and Support of Corporate Applications and Client Servicing Applications.

Overview:

* Install and configure new releases into Test and Production environments
* Coordinate the Release process with Business Groups
* Communicate detailed descriptions of functionality changes and provide follow up support as required
* Administer and resolve support requests coming from application users
* Develop and maintain a working knowledge of business rules and documentation of business processes as they pertain to the business applications to ensure accuracy, consistency, legal compliance, and data integrity
* Configure new system functionality and maintain applications at the system level
* Install client components on user desktops and assist with resolution of technical issues pertaining to these
* Design and develop reports and run ad-hoc database queries and reports based on business requirements
* Gather requirements application enhancements
* Maintain a working knowledge of technical enhancements and new functionality created in the systems

Experience:

* Bachelor's Degree in technology or equivalent work experience
* Minimum three years' experience providing application support (working in a helpdesk or similar environment)
* Experience with the following applications/tools desirable: ViewPoint, Oracle EBS, SSRS, SharePoint, Business Objects, SQL Reporting Services, DropBox, ERP Solutions and Transaction Monitoring Solutions

Morgan McKinley is acting as an Employment Agency in relation to this vacancy.

Please note that any references to salary or pay rates in this advertisement and in the salary refinement section are indicative only and should only be used as a guide.

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