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Technical Support Manager - Mayo -

Job Category:
LAN/WAN Network Engineer, Management, Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
1-5 Years
Area:
West Ireland
Location:
Mayo
Salary:
€25,000 to €30,000 per annum
Posted:
21/08/2017
Recruiter:
PPG Recruitment Ltd.
Job Ref:
computerjobs

Our client developers and supports software for the hospitality sector across Europe.  
They have a requirement for a  IT Support Manager to join their team,.

Technical competence

 Windows Server 2003 and 2008

-          Active Directory (Add, Edit, Delete, Group Policy)  - Level: High

-          TCP/IP Printers (Add, Edit, Delete, Troubleshooting) - Level: Medium

-          Windows Folder Shares (Folder Share and Security Knowledge)  - Level: High

-          Windows Task Schedule Jobs (Add, Edit, Delete)  - Level: Low

-          General Troubleshooting (Event Viewer and Reading app logs) - Level: High


Microsoft SQL Server 2012 and 2016

-          New SQL Database creation. - Level: High

-          SQL Maintenance Jobs creation for backups. - Level: Medium

-          Basic troubleshooting of databases. - Level: Low


Windows Remote Desktop Service (RDS) 2003 and 2008

-          End-User Remote Desktop Client configuration.  - Level: High

-          Remote Desktop Server User Shadowing to provide support. - Level: Medium

-          General Remote Desktop Knowledge. - Level: High

-          Remote Desktop User Profile Knowledge. - Level: Medium


Network

-          General Knowledge in TCP/IP networking. - Level: High

-          IPSec Site-2-Site VPN Tunnels (creation, edit, delete, logging, troubleshooting)  - Level:
            Medium

-          Network troubleshooting toward End-User Network. (ping, tracert, logging,
            troubleshooting)  - Level: Medium


Contact Details:
PPG Recruitment Ltd.
Tel: +353 (0)1 243 7750
Contact: Peter Geoghegan

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