IT Service Desk Technician – Leading Network Provider
Dublin 18, Co Dublin
€25,000 - €35,000 DOE Plus Pension Scheme, Mileage Expenses, Annual Health Check
Are you a talented IT helpdesk professional with fantastic Microsoft desktop application skills? Looking for a fresh challenge within an award-winning environment? If so read on.
Our client utilises the industry’s best technologies to provide businesses with unparalleled network connectivity services. Due to continued expansion, they’re now looking for an IT Service Desk Technician to join their friendly team.
Voted the 10th best place to work in Ireland, our client can boast a great environment and has the silverware to back it up. Their aim of creating partnerships rather than customer/supplier relationships has created a ‘best of breed’ mentality which means they deliver unparalleled success levels and have a string of very happy customers.
If you feel you could thrive within this happy, supportive and innovative environment, apply today and see where your ambition and skill-set could take you.
As an IT Service Desk Technician, you will be tasked with providing first class levels of support to customers and exceeding their expectations.
Within a dynamic environment, you will take an adaptable approach, focusing on finishing tasks, maintaining documentation and adhering to best practice standards. You will know when to chase down an issue and complete it or escalate it to the next level and you will certainly be aware of when to update a customer and how to communicate effectively with them.
Interested? If so, you will need:
- At least two years’ experience in an IT helpdesk environment
- Strong experience in Microsoft desktop applications including Windows, Office and Outlook
- Experience with Microsoft Windows Servers and Microsoft Exchange
- Knowledge of Active Directory
- Strong PC build and deployment experience
Self-starting and target driven, as an IT Service Desk Technician, you’ll need to be adaptable to change, have excellent time management skills and be adept at forging and maintaining relationships. Your customer focus will be second-to-none and you’ll also need exceptional communication skills.
To apply for the role of IT Service Desk Technician, please apply via the button shown.
This vacancy is being advertised by Webrecruit Ireland Ltd. The services advertised by Webrecruit Ireland Ltd are those of an Employment Agency.
Additional Keywords: IT Service Desk Technician, Service Desk Technician, Helpdesk Technician, 1st Line Support Technician, 1st Line Support Engineer, Helpdesk Analyst, Helpdesk Engineer, Network Support Technician.
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