Field Support Engineer
Our client is a multinational IT company, who are at the fore front of providing hardware components as well as software and related services to its consumers. An ambitious, fast paced forward thinking company with very creative culture, with offices in North Dublin.
They require a Field Support Engineer with 2 years' experience of Desktop Level support as well as advanced trouble skills.
This 6-month contract will see the successful candidate responsible for the On-Site Desktop End User workspace.
Job ID: BBBH10678
What are the key qualifications for this role?
* 2 years' experience of Desktop Level support.
* Clean driving license.
* Excellent Troubleshooting and Analytical skills.
* Capable of multi-tasking when required.
* First-rate customer facing skills.
* Competent under pressure.
Desirable Qualification:
* Infrastructure Support experience, such as Switches, Servers, Wireless Access Points
* Previous experience in pharma, manufacturing or controlled environments.
* Microsoft qualifications would be an advantage.
As a Field Support Engineer, you will:
* Supervise the ticket queues within the company to ensure the team workload is manageable and all tickets become assigned.
* Support of nearby sites when required.
* Fulfil requests from SDM manager in relation to internal Health and Safety trainings and compliance requirements.
* Installations, maintenance, and repairs on customer equipment.
* Oversee tasks relating to customer asset databases - keeping accurate records of the PCs you support.
Sounds like a fit, then apply now:
Upload your CV through our APPLY link and once clicked you will be able to upload your CV and enter contact details. We will review CV's within 24 hours and respond to suitable candidates ASAP.
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Job ID: BBBH10678
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