Technical Support Engineer

Job Category:
Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
1-5 Years
Area:
East Ireland
Location:
Louth
Salary:
€30,000 to €35,000 per annum
Posted:
02/06/2017
Recruiter:
FRS Recruitment
Job Ref:
FRS23989-D

My Client is currently seeking an experienced Support Engineer for their offices in Louth. This role offers an excellent career progression path for the successful candidate.

Location: Louth

Keywords: Customer Support job, IT Support job, Customer Service, IT Jobs in Louth, Accountancy, Accounts, Accounting, accountancy technician, ERP, SAGE, SAP, jobs in Louth

This role involves:

* Responding to customer queries in a timely and professional manner
* Providing remote support for customers
* Being the point of escalation for L1/L2 Support Engineers.
* Documenting all queries as required

Requirements:

* 3+ years' experience in a Customer Support role.
* Experience with Microsoft Office suite, e.g. Excel, Outlook, Word, PowerPoint
* Experience with ERP systems, e.g. SAP, SAGE, Pegasus
* You must have accounts experience to apply for this role, for example, Accounts Payable/Accounts Receivable, ledgers, audits, reconciling accounts, P+L, etc.

This is an excellent opportunity for someone to further their career in an IT Support role, with previous accounts experience, who is looking for a role in a company they can progress in.

To Apply for this excellent opportunity, please send your CV or call 086 024 1818 for more information.

Contact Details:
FRS Recruitment
Tel: 00353 (0)86 0241818
Contact: Fiona Cassidy

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