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IT Systems Engineer

Job Category:
Software Developer/Engineer
Job Type:
Level of IT Experience:
1-5 Years
Central Dublin
Dublin Central
€45,000 to €50,000 per annum
Job Ref:

This is a senior technical role within the I.T. Operations team reporting to the I.T. Operations Manager. You will act as an escalation point to the Level 2 service desk and to the wider I.T. dept. by providing technical expertise. You will also be working alongside multiple partners to ensure solutions & services are fit for purpose. As required you will be expected to become a key stakeholder in technical projects.

This System Engineer role will have both vendor management and project management elements. If you do not possess a Prince or PMP the company will be happy to get you certified after you join. There is a possibility that this job will grow into an IT Manager role with time.


• 3rd level IT qualification
• 3 years’ experience in senior IT Support role
• Project management experience with relative qualifications (Prince, PMP, etc.)
• In-depth knowledge of MS Operating systems (Server 2008, 2012), Active Directory, DNS, and OS Security; each to include recognised certifications
• Hands on administration experience with network load balancers, web servers/farms, application request routing, and IIS (http, https, ftp, ftps, sftp, smtp)
• Strong experience with Network and Storage technologies (LAN, WAN, SAN, firewalls, routers, managed switches, network topology/protocols)
• Broad experience of Virtualisation (VMware VCentre)
• Administration of backup solutions (Commvault an advantage)
• Experience in migrating key applications/services to cloud environments (public and/or private)
• Linux/Unix administration experience an advantage

Role Responsibilities:

• Provide technical expertise for service desk and wider I.T. team
• Escalation point for Level 2/3 issues (from Level 1 or 2)
• Work to increase Level 2 knowledge for teams, reviewing escalated cases weekly
• Assist wider I.T. team in developing their technical skills
• Provide backup Level 2 support as and when required
• Liaise with Managed Service and vendors as required, assisting and challenging them to provide the best solution and services available.
• Manage or input into technical projects as and when required


• Strong analytical and problem solving skills.
• Exhibit above average reasoning ability by clearly defining problems, analysing data, establishing facts and drawing valid conclusions.
• Excellent written communication and verbal skills.
• Ability to prioritise, perform, complete tasks in effective and timely manner.
• Methodically resolve the more difficult and complex production issues reported by users, partners, etc.
• Be a challenger and not afraid to think differently.

To apply for the I.T. Systems Engineer role please click on the apply now button or contact Stephen Waters on 01 662 1000.

Contact Details:
Tel: 01-662 1000
Fax: 01-662-3900
Contact: Stephen Waters

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