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Application Support Analyst - Cork

Job Category:
Technical Support - L 1, 2,3
Job Type:
Level of IT Experience:
1-5 Years
Salary Description:
Morgan McKinley
Job Ref:

A fanatic opportunity has just come in for an Application Support Analyst in the Cork. Competitive salary available

Application Support Analyst

* Provide Application Support; troubleshoot problems, research issues, determine and apply solutions
* Resolve customer issues via the telephone, email or WebEx
* Regular follow ups with customers with recommendations, updates and action plans
* Escalate issues in a timely manner
* Provide training or assistance to junior staff as needed
* Third Level Qualification in Business, IT or related discipline
* At least 3 years in a customer service or technical support role, preferably software or related experience
* SQL experience desirable

Morgan McKinley is acting as an Employment Agency in relation to this vacancy.

Please note that any references to salary or pay rates in this advertisement and in the salary refinement section are indicative only and should only be used as a guide.

Contact Details:
Morgan McKinley
Tel: 353 (0) 21 2300300
Fax: 00353 (0)21 2300303
Contact: Louise O'Neill

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