Role Purpose:

This role is a technical position within the Professional Services team focused on the design and implementation of customer Skype for Business solutions. This is a key position within Professional Services, the Technology Consultant takes customer “problems” and defines technology solutions that will transform our customers IT operations and enable their business operations. 

Responsibilities and Duties

• Lead the specification, design, test and deployment of ICT solutions for customers;
• Maintain the development of personal technical, analytical, and practical proficiencies needed to ensure optimal application of technologies and industry best practices within the their specialities;
• Working with the PMO and individually where required to lead the implementation of solutions and client delivery engagements;
• Be responsible for the technical ownership and delivery of solutions to industry and PFH best practice;
• Deliver consulting services to clients;
• Support the sales efforts through Presales and Technology Briefing / thought leadership activity;
• Assist the Service Department in defining practices for problem isolation and troubleshooting issues within their competency expertise for technology solutions
• Work with the Team Lead to participate in and provide input into the design, re-design and development of Competency products and Solutions

Person Specification:

Key Attributes:

• Ability to manage complexity, design solutions and apply technology to business demands
• Excellent analytical skills and logical thinker
• Excellent technical ability and aptitude
• Excellent troubleshooting skills

Education:

• Degree in Computer Science or equivalent qualification or relevant industry experience.

Technical Skills:

• Proven track record in designing and implementing solutions at the highest level within the relevant technology area. 
• Excellent technical ability in a selection of our key technologies such as:
  • Microsoft Technology Stack
  • Microsoft Windows
  • Virtualisation (VMWare / HyperV)
  • Office Communication Server (OCS) / Lync 2010/ 2013 and Skype for Business
  • MS Exchange 2007 / 2010 / 2013
  • System Centre (2007 / 2012)
  • Office 365 integration (Identity and platform)
  • Azure integration (IaaS and Security)

• Be recognised within the industry as an expert within their technology area.

Accreditations:

• Will have achieved the highest level of accreditation in at least one primary specialization within their technology area.

Experience:

• The successful candidate will have at least 6 - 7 years relevant experience.

If you have any questions about the role, please don't hesitate to contact our recrutiment team on 021 230 3000 or send an email to recruitment@pfh.ie