Senior Service Engineer

Job Category:
LAN/WAN Network Engineer
Job Type:
Permanent
Level of IT Experience:
5-10 Years
Area:
Central Dublin
Location:
Dublin
Salary:
€40,000 to €45,000 per annum
Posted:
27/03/2017
Recruiter:
Quest Recruitment Limited
Job Ref:
SG-SSE27

I have a new position for a Senior Service Engineer with a company based in Dublin, they are experiencing massive growth at the moment and this position reflects that. This is a customer facing role where you will deliver projects from concept through to implementation as well as being the escalation point for level 1 & 2 Engineers. I am looking for a skilled self-starter with strong customer service skills to join the team.

The Role:

·         Provide remote and onsite managed services

·         Identifying and resolving client technical issues from moderate to high complexity

·         Contribute technical leadership to the company and clients

·         Main escalation point for L1 and L2 Engineers

·         Provide Part-time IT management to clients

 

Key skills:

·         5+ Years, experience working on an IT support and/or project implementation role

·         In-depth knowledge of Microsoft Server 2008, 2012 and Office 365, Exchange, SharePoint, Lync/Skype

·         Strong knowledge of Hyper-V and Azure

·         Strong customer relation skills with ability to think on your feet and able to multitask

·         Experience with Firewalls, Routers and Managed Switches

·         In-depth knowledge of DR and Backup Solutions

·         Knowledge of wired and wireless networking protocols

·         Relevant 3rd level degree desirable

If you are interested in making this position yours, please contact Sam on 01 676 0505, click apply below

Voted Best in Practice Accountancy & Finance 2012, 2013 & 2015 Quest is a team of experienced and professional Financial Recruiters solely dedicated to recruiting for Accountancy and Financial Services Professionals.

Through its reputation, in-depth sector knowledge and impeccable standards of conduct and confidentiality, Quest has developed professional relationships with World Leaders in Financial Services and Accountancy throughout Ireland, Luxembourg, Bermuda and the Cayman Islands. Quest’s experienced Team offers a personalized service and listens closely to what you want - your career goals and motivations

Contact Details:
Quest Recruitment Limited
Tel: 01 676 0505
Contact: Sam Gogan

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