Systems Administrator – Perm – Galway
Role Overview
As an experienced sys-admin you will provide second level support of our IT infrastructure and co-ordination with external managed service providers. You will be running technical projects from start to finish with hands on delivery a frequent part of these projects.
Responsibilities
• Manage transition of change to production environment adhering to agreed change control process.
• Maintain integrity of 24x7 technical architecture to agreed principles of high availability, business continuity and capacity
• Complete ownership of assigned IT projects from initiation to completion.
• Technical Support. Second line of contact for escalations from front line IT support analysts to assist in triage, diagnosis and resolution within SLA when required.
• Proactive Monitoring. Monitors key system areas hourly / daily using key Monitoring systems. Creates alerts/incidents when issues arise that need to be resolved.
• Manages personal work queues to ensure all service requests are operated to SLA.
• Participates in the extended support on call rota.
• Operates IT security controls and produces control compliance reporting.
Technical skills profile
Required:
• Minimum 3 years’ experience as systems administrator in both Windows and Linux production environment
• Skilled in operating within an ITIL aligned support function
If you are happy to be represented and be put forward for this role (or would like more information) please send me CV via the link or call me (T: 01 2449520) indicating if you wish to be represented by Solas Consulting Group.
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