German Technical Support & Team Lead role

* Highly organized self-starter with ability to drive post-sale technical support
* Act as technical lead for the local high performance team
* Build, setup, reconfigure, manipulate software and hardware
* Ability to setup and test virtual environment, such as; VMWare, Virtual Box, Virtual PC
* Proficient with windows domain and workgroup network infrastructures
* Participate on forums and helpdesk, addressing technical issues posted
* Report of daily issues from either forums or helpdesk tickets
* Prior experience working with malware removal tools and security software
* Support various end-users primarily focused on English speaking users
* Serves as the supervisor for this site location

Skills

* Leadership, planning & organizational skills required
* Highly developed sense of integrity and commitment to customer satisfaction.
* Prior experience working with Anti-malware, Antivirus, firewall and security software a plus
* Proficient in German (reading, writing, and speaking)

For full details email loneill@morganmckinley.ie

Morgan McKinley is acting as an Employment Agency in relation to this vacancy.

Please note that any references to salary or pay rates in this advertisement and in the salary refinement section are indicative only and should only be used as a guide.

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