SAP CRM Consultant.
Dublin, Ireland.
Key Responsibilities:
Functional Consultant required with min of 3 years of hands-on CRM functional experience ideally in the utility industry,
* Attending requirements workshops and assisting business in blueprint phase
* Identify and suggest possible process improvement opportunities through CRM 7
* Preparing functional specifications
* Completing system configuration
* Liaise closely with ABAP team during build phase
* Troubleshooting and resolving complex technical problems
* Preparing and managing all elements of testing
* Work alongside delivery leads and architects to Identify and manage risks,
Key Skills:
* Advanced knowledge of Contract Management, Sales, Campaigns, Marketing, Products in CRM 7.0
* Must be able to demonstrate comprehensive understanding of CRM/ISU integration
* Worked on more than one CRM 7/ISU projects
* Experience in upgrading from CRM 4 to CRM 7 would be a major advantage
* Must have gone through all phases of a project life cycle including analysis, design,
* development, testing, documentation creation and training
* A solid technical background with excellent ABAP debugging skills is a must
* Knowledge of CRM BOL/GENIL concepts and OO programming concepts used in SAP CRM 7
* Comprehensive knowledge of CRM ISU Data Model
* BSP configuration and design skill is a must
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