AV/VC Support Technician

Driven AV/VC technician to provide ongoing event support and troubleshooting in an enterprise environment
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Provide onsite support for visitor and executive level events
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Perform daily maintenance of hardware and software for AV/VC
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Work with Client Engineers to troubleshoot difficult internal problems
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Strong diagnostic skills
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Adept in Technical Documentation
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Ability to meet and exceed service deadlines
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Communicate effectively with clients to identify needs and evaluate solutions
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Work with internal ticketing system

Required Skills
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Demonstrated leadership abilities
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Ability to work on your own (self- sufficient)
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Possess strong interpersonal, written, and oral communication skills, be able to present ideas in a user-friendly language, and enjoy working in a team-oriented, collaborative environment.
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Know what needs to be done and take care of it (initiative)
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2+ Years AV experience
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2+ Years IT experience

Technical Skill Set Requirements:

AV/VC skills as follows:

Experience in supporting and troubleshooting Cisco AV/VC devices - Cisco SX20/C40/C60/SX80, MX Series, Crestron, LCDs, and Projectors etc.

IT proficiency with the following:
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DHCP
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DNS
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Basic networking

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