Job Title: Java Developer

Type: Permanent full time 

We are looking for a software developer to join our contact center development team. This role will involve working with Java, SQL server, C#, ASP.net covering a wide range of business applications.

Key Responsibilities:

•    Application training and support.

•    SLA Driven Support and troubleshooting.

•    Test Case design and execution.

•    System documentation (design, infrastructure, end user guides etc.)

•    Develop and maintain contact center applications (IVR and Call Routing).

•    Develop custom applications for use in contact center environments.

•    Develop SQL queries, stored procedures, jobs and reports.

•    Work within the team to create innovative solutions for our clients

Essential Skills & Qualifications

·    Level 8 BSc or BA in computer science or related subject.

·    Experience with IT support and software development.

·    Experience with Java or another Object Oriented programming language.

·    Experience with Microsoft SQL Server

·    Experience writing SQL queries

·    Experience or knowledge of building web services or APIs.

·    Experience gathering requirements and producing solution design.

·    A full drivers licence

·    2 years industry experience in a software development role

Desirable Skills:

·    JavaScript, SOAP / Web services, Windows Server 2008/2012, Microsoft SQL Server

·    Telephony, VoIP, PBX.

·    Cisco networking and telephony.

·    IT administration.