Production Support Engineer

Job Category:
Technical Support - L 1, 2,3, RDBMS / Oracle SAP SQL
Job Type:
Permanent
Level of IT Experience:
1-5 Years
Area:
Cork
Location:
Cork
Salary:
€30,000 to €35,000 per annum
Salary Description:
Benefits
Posted:
06/02/2017
Recruiter:
Allen Recruitment
Job Ref:
BBBH10251

Production Support Engineer

As a growing Irish company and a front-runner in software development and operational support, the company creates new and innovative software solutions and has an equally impressive client base.

Working within the technology industry, they offer a top class working environment in their Cork offices and a very collaborative approach, which ensures success.

They require a Production Support Engineer to join them for a permanent position. The successful candidate will be responsible for providing support for all production applications and systems.

Job Reference: BBBH10251

The role involves:

* Oversee all operational applications, systems and software environments across vendors and internal hosted infrastructure.
* Manage issue queues and prioritise critical issues and keep those effected informed with regular updates.
* Document standards, processes and procedures relating to best practices, issues and resolutions.
* Handle system generated alerts/escalations relating to any failures in the service environment.
* Work with internal resources to provide timely incident/request response and support.
* Contribute to product development process by contributing operational requirements, and provide input of the impact of system features on the operational work flow.

Experience required:

* Good knowledge of Java based web servers and applications.
* Previous experience with Linux environments.
* A track record working with relational database systems such as SQL Server, Oracle and MySQL.
* Ability to distinguish between critical and non-critical issues.
* Capable of communicating to the level of importance of issues.
* Can handle pressure with good problem solving skills.
* An innovative individual.
* Must be eligible to work in Ireland

Benefits:

* Competitive Salary Packages.
* Free Parking.
* Free Food and Fresh Fruit Available.
* 22 Days Annual Leave.

Where will I send my CV?

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More Information and Similar Roles

Perhaps this role didn't fully fit your criteria, not to worry - we have many similar roles advertised on our website - www.allenrec.com

Please don't hesitate to contact any of our team with any questions you may have on Email: or Phone: +353 1 6694040 or +44 330 335 1710 or +353 (0)21 2028035

Job Reference: BBBH20251

Contact Details:
Allen Recruitment
Tel: 353 1 6694040
Contact: Cian Dillon

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