Ammeon is a services and solutions partner that helps organisations grasp the opportunities presented by emerging technologies and maintain that leading edge. Our end-to-end set of consulting, learning and technology services and solutions enables our customers to derive value from DevOps, Cloud and related fields. We believe the future should never leave our customers behind and we are committed to realising this vision. If this sounds good to you – join us.
We are hiring Project Manager’s. This role will be based at our customer site in Dublin for an initial 6month period with the possibility to extend depending on project requirements.
Job Responsibilities:
- Manage multiple internal programmes that improve processes, reduce costs, increase customer satisfaction
- Manage customer facing projects in the Telecoms and the Social & Media Provider segments (as a support PM to the separate Customer Projects team)
- Responsible for the successful delivery of each major milestone
- Ensures all Financial targets (revenue, cost) are met in accordance with agreed plans
- Ensures all resources (internal, client and customer) are used effectively in order to achieve all deliverables on time
- Ensures all agreed benefits are realised
- Acts as the single point of contact of all project issues and escalates where appropriate to prevent time delays or cost overruns
- Responsible for ensuring that agreed resources are used effectively in accordance with resource commitments
- Management of any third parties involved in project (hardware, software, training)
- Creates and owns the project plan for each project
- Is responsible for the production of critical project artefacts such as SOW’s, meeting minutes, status reports, Customer Acceptance Plan and Sign-offs
- Involved in project documentation reviews and ultimately responsible for the quality of all project documentation
- Inputs to the continuous improvement plan for Project/Programme Management and all interdependent processes
- Experienced in dealing directly with customers with particular emphasis on supporting and influencing those resources provided by the customer
- Experienced in working internally across all departments., liaising closely with Customer Service Manager and Development Leads
- Takes ownership of full life cycle of internal and customer projects, from initial concept through to final acceptance
- Builds and develops strong working relationships with colleagues, customer and partners
- Responsible for maintaining excellent working relationship with customers and partners
Experience Required:
- Degree in Telecommunications, Software or Electronics Engineering
- 10+ years project management experience
- Experience in the area of ticketing and utilities
- Experience of the delivery of integrated software & hardware solutions into mobile network operators
- Familiarity with the management of multiple customer-facing projects
- Strong customer negotiation skills
- Proven problem solving abilities in customer escalation situations
- Good knowledge of mobile networks, VAS platform experience desirable
- Demonstrable presentation skills
- Willingness to travel for project kick-off, customer meetings
- Project management certifications desirable
- Fast learner in rapidly evolving technology
Package:
- Competitive salary
- Healthcare
- Great location in the heart of Dublin city centre
- Excellent opportunities to experiment with new technologies
- Learning and development opportunities
- Staff technical talks
- Regular staff competitions
Ammeon is an equal opportunities employer. Ammeon reserves the right to request an employee to be flexible in his or her duties when the business needs require it.
Recruitment agencies need not apply.
