Senior Infrastructure Manager
My client is a major international accountancy practice firm. They currently have a vacancy for a senior infrastructure manager to join their internal infrastructure team. The successful candidate will be managing the ICT team, to provide operational support and design services for the firm’s IT Infrastructure. Scope of services includes: Servers, storage and backups; Network and IPT services; IT Architecture and Desktop engineering.
Responsibilities
• Meet agreed operational targets for availability, capacity, security, patching, performance etc.
• Select, design, and implement major IT infrastructure changes and upgrades
• Implement effective design and operational processes including change and configuration management
• Work closely with IT Director and business stakeholders on IT infrastructure strategy
• Manage key suppliers on a day to day basis
• Develop KPIs for services provided and ensure compliance with SLAs
• Ensure architecture and operational services meet business requirements and deliver value
• Ensure services are strategically aligned and compliant with global technical standards
• Work with GTS Risk and Compliance to ensure the IT infrastructure is compliant with the company's global security standards
• Manage and evolve the team in line with changing technologies, services and work practices
• People development and appraisal
• Develop and motivate team members to deliver the best possible service to the firm
• Manage assigned projects
• Undertake assigned tasks as member of Security Incident Management team
• Manage the firm’s Disaster Recovery solution
• Participate in and contribute to appropriate regional and global forums.
• Contribute to budget development and monitor spend
• Undertake other assigned management responsibilities
Experience Required
• Minimum 5 years managing large IT Infrastructure teams
• Ten years+ experience in a senior technical / project management role
• Current project management qualification – PRINCE2 or similar
• Experience of working with senior business users
• Experience of working with a diverse range of technical people
• Negotiation skills – contracts and SLAs
• Strong leadership, inter-personal and motivational skills
• Credibility at all levels, on business and technical subjects
• Highly organised
• Quality and service focused
• Excellent communication skills
If you are interested in this infrastructure manager role, please contact Ian Donnelly on 01 6621000
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