Process Support Analyst - Contract Dublin 6-12 Months. My client a leading global name is in urgent need of a talented and experienced Process Support Analyst to join their group on a 6-12 month contract. The Process Support or Tooling and Support analyst will support the program by assisting in configuring the solution and data capture in the tooling to be used as part of this project; configuring SharePoint to assist in sharing of information from the tool with stakeholders; configuring reports using a reporting tool in producing information for stakeholders and also producing training and other material for users of tool and other stakeholders.
You will be expected as part of your role liaise with my client team and other system users to ensure that information is captured consistently. You will work with these internal teams and vendors to ensure that tool (system) is designed and implemented to support full roll-out, including sustainable maintenance of information captured. You will provide support and QA to BA and Systems teams to assure data quality and consistency, use of naming conventions, resolve conflicts and ensure reuse of existing components. You will develop appropriate reporting, metrics and controls for information security information captured in SharePoint etc. and Manage and monitor publication of information in an appropriate format - on a scheduled basis, and on request.
Candidates will work with vendor & internal teams to implement set-up and changes you will develop 'how to' guides for BA & Systems teams you will set up Sharepoint including any linkage with the tool and Define requirements for data capture, publishing, extract, upload. It will also be expected that you Apply recommendations to pilot outputs.
Successful candidates will have experience of SharePoint 2013 - (creating pages, links, reporting etc.) You will also be capable of producing clear and structured documentation and written communications including any training material (eg FAQ`s). Ability to liaise with non-IT users. Successful candidates will have experience of using VB.NET and C# and SQL Server Reporting. If this sounds like a role you are interested in drop me a CV so that we can speak in more detail