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Global Digital Business Process Manager

Job Category:
Analyst (Business/Systems)
Job Type:
Permanent
Level of IT Experience:
5-10 Years
Area:
East Ireland, West Ireland
Location:
Leixlip, Kildare
Salary Description:
Competitive
Posted:
16/05/2022
Recruiter:
Korn Ferry
Job Ref:
1117917

Hewlett Packard Enterprise Financial Services (HPE FS) helps customers determine smart and effective ways to invest in technology to make their business great. The increased adoption of hybrid cloud technologies, big-data needs, IoT and communication “at the edge” have created the need for new IT investment approaches. HPE Financial Services delivers a full range of leasing, financing and lifecycle asset management services. The company develops financial solutions that enhance customers’ ability to deploy an IT infrastructure that meets their needs today – and into the future.

Responsibilities

  • Lead the planning, execution and delivery of Digital projects, support WW and/or regional deployments
  • Responsible for the successful delivery of these programs including cost benefit analysis and operational KPIs to ensure programs are successful once launched
  • Partners with HPE FS IT and vendors to deliver projects on-time, on-budget which meet business requirements
  • Lead or support a range of projects such as software solution development and implementations, systems selection, business process re-engineering, system enhancements
  • Identify and determine opportunities to leverage and exploit capabilities of existing or new tools
  • Design business process solutions to support simplification, standardization and automation of global processes with Customer and Colleague Experience at the forefront of our thinking
  • Define, document and maintain Global Business Process
  • Define Project Success Metrics and Project execution metrics
  • Responsible for business case preparation and user story documentation
  • Support the development of all communication to all stakeholders, internal and external
  • Lead, plan and support execution of solution testing, define measurements for success
  • Collaborate with stakeholders during the visioning and concept development of a product
  • Accountable for the created product(s) and communicating the product needs and timelines with business partners
  • Vet, evaluate and prioritize bugs related to your features and projects
  • Constantly seek and leverage available data, especially web analytics and A/B results, to identify and prioritize opportunities.
  • Operate in an agile (Scrum) development model
  • Manage multiple projects, be comfortable dealing with shifting and/or conflicting priorities, effective time Management skills
  • Lead the Management of Change within each project and identify impact on how work is done, implication for R/R and drive the adoption of the solution

In summary, this role will work with a variety of roles including tech, APIs, analytics, sales, and operations/service delivery teams responsible for designing the product roadmap, features and tactical plan to deliver an exceptional online experience for our customers. You will work across both business and technical teams to deliver an ever-improving customer experience through an agile, iterative, and data-driven product development process.

What you will need

  • Program Leadership Skills should include
    • Ability to lead Global and regional programs
    • Manage multiple vendor / supplier relationships
    • Pro-active Issue and Risk management
    • Solution orientated and Analytical approach
    • Experience working in different Implementation methodologies and ability to adapt to new ones

  • Full project lifecycle exposure
    • RFI/RFP process, pre-sales, business analysis, requirements specification, workflow process change, functional specification, systems development, testing, implementation, business change, training and support
    • Ability to design and document new business processes and translate into comprehensive business requirements
    • 5+ years in a digital product management, solution manager or similar experience
    • 2+ years' experience with Agile methodologies
    • Ability to speak fluently with business stakeholders, API architects, engineers, vendors, and customers/partners
    • Experience with product discovery, design thinking, lean product
    • Experience as a designer, engineer, data analyst or user researcher a plus
    • Possess a fundamental understanding of end-to-end customer experience and supporting integrations and dependencies

  • Leadership skills
    • Growth Mindset
    • Excellent Communication Skills
    • Discipline & Organization
    • Influencing skills
    • Collaborative nature and relationship management skills internally and externally
    • Customer oriented mindset
    • Leads by influence vs authority

  • Business acumen
    • Knowledge of HPE FS solutions and services, process and tools
    • Knowledge of our AUS offerings, solutions and tools

We offer:

  • A competitive salary and extensive social benefits.
  • Diverse and dynamic work environment.
  • Work-life balance and support for career development.
  • An amazing life inside the element! Want to know more about it?

Then let’s stay connected!

https://www.facebook.com/HPECareers

https://twitter.com/HPE_Careers

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT and Affirmative Action employer. We are committed to diversity and building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global diverse team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.

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Contact Details:
Korn Ferry
Tel: 01
Contact: Zaf Niaz

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