Customer Support Engineer

Location: Dublin

Salary: €45,000-€55,000

We have an exciting opportunity available for a Customer Support Engineer to join a growing organisation based in Dublin. The successful applicant will be responsible for controlling support operations and customer onboarding.

Roles and Responsibilities:

* Organise information based on Customer Support recorded in Salesforce
* Manage customer onboarding and readiness
* Compare support performance against company KPI's
* Create new customer operational processes and support contracts
* Understand risk and security

Job Requirements:

* Background in Business Admin
* Previous experience of management reporting solutions
* Strong communication skills both in person and virtually, as well as organisational skills
* Raise risks to Manager and Director
* Previous experience in a role involving problem solving that required analytical qualities

If this role is of interest to you, apply through the link provided or contact Oran Campbell.

Reperio Human Capital acts as an Employment Agency and an Employment Business.

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