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Lab IT Support Technician

Job Category:
Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
1-5 Years
Area:
Cork
Location:
Unspecified
Salary:
€60,000 to €70,000 per annum
Salary Description:
Negotiable
Posted:
04/01/2022
Recruiter:
itContracting – an eir evo company
Job Ref:
ITC4023

itContracting are seeking applications for a Lab IT Support Engineer, this is a permanent position based in Cork.

The successful candidate will be responsible for the following activities:

- Work with the Business Owners on implementing new applications, upgrades to existing applications or transitioning systems from one company to another
- Interact with vendors to ensure successful installation and correct configuration of instrument software
- Work with the relevant Business Owners to deliver on an agreed prioritized list of changes to systems
- Implement new releases and set up standards for operational management including security, capacity, high availability and identifying associated risks
- Investigate and troubleshoot relevant lab IT applications and instrument problems and implement changes and/or improvements, with external Vendor support where necessary
- For the Chromatography Data System and other applications if required, configure and manage Development, Validation and Production environments
- Assist the CSV Engineer with the validation of /changes to the system in line with internal CSV procedures
- Configure, implement, and optimize Business Applications
- Coordinates, tests, and administers application security
- Complies with GMP standards, global and local SOPs and provides support during regulatory audits such as FDA and HPRA
- Liaise with Infrastructure /IT Manager regarding laboratory support needs

Additional Information

Experience supporting lab IT lifecycle changes such as application upgrades or new deployments of software and instruments, supporting installation and relevant CSV needs from IT app perspective

- 2 yrs. + experience of working as an IT specialist with Laboratory Systems such as LIMS or Chromatographic Data Systems
- Excellent knowledge of Laboratory processes in a HPRA/FDA regulated pharmaceutical environment and experienced in providing solutions aligned with GMP/ GxP standards
- Strong hands-on technical IT skills, with an operational background and working experience with business applications and infrastructure technologies
- Desirable to have strong understanding of database systems such as Oracle and/ or SQL
- Preferably has Developer experience in LIMS or CDS Applications (Empower, Chromeleon or Nugenesis)
- Demonstrated willingness to cross train and to learn additional technical expertise
- Candidate needs to be Team player
- Strong oral and written communication skills with proven ability to communicate and build relationships cross-functionally with other teams and Lab users

 
Candidates must be eligible to work in Ireland or currently hold a Stamp 4 Visa to apply.
For more information please apply here or contact Paul Evans ( +353 1 2187769 or paul dot evans at itContracting dot ie )
Evros / itContracting is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Evros / itContracting apply all relevant Data Protection laws when processing your Personal Data.
If you choose to apply to this opportunity and share your CV or other personal information with Evros / itContracting, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Evros / itContracting.
 
Ref: ITC4023

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Contact Details:
itContracting – an eir evo company
Tel: 00353878587672
Contact: Paul Evans

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