ICT Support Engineer- Contract postion

* Day to dayICT support

* See summary of our environment below

* Return to office which will bring the following type of work on top of regular support.
*

* New WiFi system (config on laptops)
* Equipment on desks
* Zoom flexibility - training and supporting people on big screen use
* New Firewall - possible new or updated VPN clients and content filtering to get to grips with

* Deploy Windows 10 upgrades (including dependent Anti-Virus and Drive Encryption upgrades)
* Daily routine checks
* Rollout of remaining laptops purchased earlier in the year
* Procurement and rollout of all-in-one computers for Granuaile

Irish Lights ICT environment:

* Microsoft Windows Desktops/laptops
* Microsoft Windows Server
* Microsoft SQL Server
* Microsoft Exchange, Outlook including OWA
* MS Office suite - Word, Excel, PowerPoint with some Visio and Project
* Email content, spam and web filtering solutions

Users access the corporate network from MS Windows Desktops/laptops:

* In office: direct onto network;
* ILV Granuaile (Irish Lights vessel): direct onto the network (via SDWAN);
* Remote users: via AES encrypted VPN

Some applications available via Citrix.
Our "on premise" environment is primarily delivered on our VMWare infrastructure.

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