POSITION OVERVIEW
The Onsite IT Level 2 to Level 3 Engineer role rolling out a Lab equipment Windows 10 with good manufacturing practice (GMP). As technical project lead you will work with suppliers, teams, project managers and create test scripts (validation protocols) & work instructions while using a mature communication style.
JOB RESPONSIBILITIES FOR WINDOWS 7 TO 10 UPGRADE PROJECT:
* Working with external laboratory suppliers to assist, configure and commission benchtop equipment. Take ownership of equipment in receiving deliveries and keeping track from delivery to commissioning.
* Technical design engineer for the Lab IT/GMP/Regulatory systems including integration to other systems such as Chromatography and Benchtop analytical equipment. Work under the direction of the IT Applications manager and with other team members from the corporate laboratory systems team to deliver systems and interfaces.
* Actively participates in the creation of project deliverables such as design documents, configuration build, and installation and validation activities as required by the project manager.
* Contributes to the development of the team resources for the project and other supporting vendors. This includes supporting the development of the project execution plan, the scope of work for the contract firms or specialists working with Global Procurement to engage the firms and provide technical guidance during the execution of their work.
* Gathers input and coordinates with the project team, site, or Global Engineering representatives to develop requirements.
REQUIRED EXPERIENCE:
* Experience fulfilling company requirements for documentation and training in a GMP regulatory environment.
* Experience administering Windows 7 and Windows 10 in an enterprise environment
* Experience Installing, configuring and troubleshooting computer hardware, operating systems, applications, and network issues in an enterprise environment.
* Experience working in pharmaceutical and QC Lab environments.
SKILLS AND EDUCATION:
* Bachelor of Science in Computer Science or equivalent
* 8 years experience in an IT Onsite Support environment (3 years at Level 3 or Team Lead)
* Excellent written and verbal English communication skills
* Preferred, 1-year experience in pharmaceutical and/or QC Lab environment.
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