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Telco Technical Support Remote Ireland

Job Category:
Technical Support - L 1, 2,3
Job Type:
Permanent
Level of IT Experience:
1-5 Years
Area:
International
Location:
Republic of Ireland
Salary:
€40,000 to €44,000 per annum
Salary Description:
Pension, Bonus, Healthcare
Posted:
09/06/2021
Recruiter:
Reperio Human Capital Ltd
Job Ref:
BBBH31289

Telco Technical Support Remote Ireland

I am working with a leading Telecommunication company that specialise in VOIP technology. They offer best in class cloud-based phone applications to SME's. This opportunity is ideal for someone coming from a telecommunication background who wants to move forward in their career.

Key Responsibilities:

* Handle the incoming helpdesk request via phone/email
* Offer assistance to existing client with account setup and ongoing changes.
* Understand and resolve various issues the client can have.
* Keep track of all support requests using the helpdesk ticketing software

Ideal candidate Background:

* 5 years' experience in technical support in IT or online software support.
* Certification in computer networks, CCNA or equivalent.
* Excellent verbal communications skills and phone manners.
* Excellent verbal and written English.
* Experience in Telecom, PBX or VoIP

Remuneration:

* Health Care
* Bonus
* Full Remote in Ireland
* Certifications paid for

For more information please contact Peter Raine Reperio Human Capital 015713966

Reperio Human Capital acts as an Employment Agency and an Employment Business.

Contact Details:
Reperio Human Capital Ltd
Tel: +353 (0)1571 3966
Contact: Peter Raine

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