In this role you will be inspiring a team of UX and visual designers to conceive and execute cross-channel and digital projects. Additionally you will support the business services team in client meetings. You should possess strong conceptual and design skills and assist the Creative Director in bringing further the conceptual, technical and creative performance of staff within the group.

• Responsible for the creation of primary and secondary research to ensure that all projects are driven by user needs and business outcomes.
• Manage the collection of business requirements from clients. Will require facilitating workshops.
• Generate deliverables that are thorough, concise, and well-designed including research reports, personas, scenarios, conceptual models, site maps, functional flows, and annotated wireframes.
• Generate heuristic analysis reports on existing systems.
• Maintain vigilance on usability and flawless execution throughout the process.
• Ensure IA and UI design work is on par with the best in the industry.
• Be comfortable generating innovative and breakthrough ideas for clients.
• Explain, internally and externally, the rationale for UX/UI choices.
• Support the Global Creative Director/Associate Creative Director on new business pitches from conception through to final presentation.
• Stay current on emerging trends in online consumer behavior, technologies and design.
• Excel at working with all departments to ensure the creative output is world-class and continuously exceptional—a particular emphasis here on the partnership with Associate Creative Director, Art Directors and Graphic Designers to maintain a focus on usability and structural integrity as work is translated to visual design.
• Contribute to the insights and direction of Creative Briefs.
• Remain focused on project metrics related to UI design and help guide optimization efforts after launch.

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