Field Service Engineer – Galway

Datapac has an opening for an experienced Field Service Engineer in Galway. This is an exciting opportunity for an experienced individual to join Datapac’s highly successful ICT team. The role will provide engineering services to support Datapac contracts and customers, completing diagnostics, troubleshooting and repair work on IT hardware/printers.  You will work as part of a focused and experienced Service Delivery team attending customer sites.  The role will involve extensive customer interaction in a fast paced work environment.

Specific technical skills or other qualifications required:

The following technical qualifications would be of interest to us and while some are essential, others will give you an advantage in your application:

• Strong support/repair knowledge of printer and desktop hardware is essential
• Support knowledge of Servers, MS Office and MS Windows is essential
• Networking skills are an advantage
• HP printer service qualifications desirable
• Strong diagnostic skills
• 2 years experience in an IT support based role is essential
• 2 years or more in a customer service based role is essential

Requirements:

We are interested in hearing from you if you:

• Have a professional approach
• Can work independently 
• Have excellent problem solving skills
• Possess excellent communication skills 
• Are self motivated and energetic
• Are ambitious and positive 
• Have strong attention to detail

This position would be ideal for you if you like the idea of:

• A field based role
• Using your technical knowledge to work with customers to diagnose and fix problems 
• Working in a professional environment as part of an experienced and highly skilled team

Location:

The role will be field based in the Galway / West of Ireland region. 

A full clean driving licence is essential. A company vehicle will be provided.

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