If you are a talented network engineer with a real passion for IT and you want to work on some cutting edge projects, then we want to hear from you.

We’re currently adding to our team of highly skilled engineers, so that we can continue to provide best-in-class consultancy, services & support to our ever increasing customer base.

Acumis Technology is an award-winning Managed IT Services Provider, successfully operating for over 18 years in the healthcare, government, financial and construction sectors.

Junior (Level 1) IT Support Engineer

Responsibilities;

·          Resolution and diagnosis of network and system faults at a 1st line support level

·          Proactive alarm/backup alert management

·          Monitor, action (and delegate where necessary) all incident queues on a daily basis

·          Take ownership of complex investigations and work closely with 2nd line Technical Support.

Skills and experience required;

·          Experience of computer networking with relevant qualifications

·          1st/2nd line support experience of windows networks

·          Excellent customer facing skills and experience of working in a client facing environment

·          Previous experience of Incident/fault management processes

·          Basic Networking, Server/Desktop Hardware, SQL

Mandatory

·          Full clean driver’s license

·          Min 2 years’ experience in a similar role