A leading Financial Services company is looking to recruit a Senior Support Specialist for its growing operations in Limerick on a 13 month contract . The successful applicant will work as part of the Technical Services team in a senior support position ensuring business support requirements are met.

 Key Responsibilities: 

§  To run and deliver infrastructure projects and represent technology

§  To manage, the local support team in Limerick and report to Technical Services manager in Dublin

§  Develop relationships with key suppliers, partners and peers within the organization

§  Monitor and enhance the Technology environment within established standards and procedures

§  To provide second level / third level help desk support as required. This includes troubleshooting help desk calls and escalating, where necessary to the appropriate support teams

§  To install hardware or software, including Desktop / Laptop, electronic office, data communication or desktop tools as needed

§  Liaise with senior management on issues that may affect the business in the assigned location

§  Providing direction and leadership to IT staff based in the Limerick offices

Key Requirements: 

§  8+ years technical experience focusing on Windows environments

§  Ideally, experience in a new building fit out with IT infrastructure

§  Analytical, problem solving, and client servicing skills are required to provide technical support

§  Strong organisational and interpersonal skills

§  Proven project management skills

§  Proven IT managerial skills

§  Strong understanding of LAN / WAN and TCP/IP

§  Third level qualification within IT discipline

Robert Walters' Information Technology (IT) Division recruits all levels of IT positions across the financial services and commercial sectors including Project Managers, Program Managers, Business Analysts and Data Analysts.