Senior Technical Support with German needed in Dublin. If you are experienced Technical Support or Application Support Representative this job is for you!
Why would I be interested in this job?
- Join leader in cloud software and one of Silicon Valleys fastest-growing cloud computing companies
- Attractive salary the position includes an excellent benefits package including Bonus, Health Insurance, Share Options and pension.
- Company recently rated as #1 on the Silicon Valley Business Journal’s Fastest Growing Private Companies
- Recognized and got award for ”Best Marketing Solution,” the “Best Sales and Marketing 2.0 Solution” and the “Best Marketing Automation Application"
- Established its European headquarters in Dublin in 2011
What does the Company do?
- Multinational Company in Dublin 18, Leopardstown
- Specialises in a new area of cloud computing known as revenue performance management which is B2B marketing automation software
What will I be doing?
- Provide senior level technical and application support
- Identify and implement application solutions and enhancements
- Troubleshoot customer issues and act as Subject Matter Expert
- Configure customer systems to meet requirements
- Perform troubleshooting, problem diagnosis and root cause analysis
What do I need to get this job?
- 3+ years' experience in a customer-focused Technical / Application / Product Support role
- Bachelor's Degree in Computer Science or similar
- Fluency in English and German (or another European language - Spanish, French, Portuguese)
- Familiarity with SaaS / CRM / SFA solutions
If this opportunity is of interest get in touch today and I will get back to you within 24 hours - contact Marta Adamkiewicz on marta@allenrec.com or at +353 1 669 4044!
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